Abdominal Trainer | Abs Stimulator | Abs training Device | Muscle Sculpting at Home | Training Device for Muscles | Wireless Portable to

SALES AND REFUND POLICY

Thanks for shopping at VOLTRX . We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the VOLTRX Online Store.

As with any shopping experience, there are terms and conditions that apply to transactions at an VOLTRX Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an VOLTRX Store, you agree to the terms set forth below along with VOLTRX ’s Privacy Policy  and Terms of Use.

REFUND POLICY

Before shipping, we will strictly check all the products to ensure that we will ship without any quality problems. However, in some cases, due to some improper operation in the transportation process, the goods you received may have defects. If this happens, please notify us by email in a timely manner. Within 14 days of the receipt of the goods, if the goods exist For any quality problems, we provide you with free return and exchange services. If there is no quality problem with the product, but you have unilaterally changed your attention to request a refund, in which case we need you to bear the freight for the return.

If you want to apply for a refund, please send an email to contact our customer service, our customer service email is: support@voltrxsports.com. Please describe in detail the reason for the refund in the email. If the product has quality problems, please present the product problems in the form of pictures or videos. Our customer service staff will deal with it as soon as possible and reply within 48 hours. For different situations, we will adopt different processing methods and processing time, please read the following terms carefully:

1. If after verification, the product you received does have quality problems, we will replace it for you for free or refund it.

a. If you choose to replace the new product, we will send you the new product within 3 days and use the same express delivery method as when you purchased it.
b. If you choose to refund, we will return the money to the account you paid for within 3 days. The refund will take approximately 5-10 days to arrive. Please check your account. If no refund is received within this period, please contact our customer service.

2. If your goods are abnormal during transportation. For example, the goods are returned or lost. In this case, please contact our customer service, we will help you investigate. If the goods cannot be traced, we need you to file a complaint with the courier company and send the complaint record number to us by email. After we receive your complaint record number, we will resend new products for you or refund you for free.

a. If you choose to replace the new product, we will send you the new product within 3 days and use the same express delivery method as when you purchased it.
b. If you choose to refund, we will return the money to the account you paid for within 3 days. The refund will take approximately 5-10 days to arrive. Please check your account. If no refund is received within this period, please contact our customer service.

3. If your product does not have quality problems and transportation problems. Because you no longer like or unilaterally need this product, we do not provide free return service. If you need a refund, we need you to bear the shipping costs due to the return. In this case, please contact our customer service by email and please mail the product to the address provided by us. You must ensure that the product is not in use and that the original packaging is intact. After we receive the goods and check them correctly, we will refund you within 3 days.The refund will take approximately 5-10 days to arrive. Please check your account. If no refund is received within this period, please contact our customer service.

4. In the following cases, we do not provide return service:
a. The product is damaged or unusable due to improper use.
b. The product has been used and the original packaging is not complete.
c. Malicious rejection of the product, resulting in the product being returned
d. Received more than 14 days.

5、The above clauses may not fully cover all situations. If your situation is beyond the scope of the above terms, or have any questions about our terms, please contact our customer service, we will do our best to help you.